Privacy Policy

VELONNA JEWELS PRIVATE LIMITED ("Velonna", "we") respects your privacy. This policy explains what we collect and why.

What we collect

Order details (name, address, phone, email), payment confirmation (we never store card numbers — payments are processed by Shopify Payments and its partners), and basic site analytics.

How we use it

To fulfil orders, send delivery updates via SMS/email/WhatsApp, provide support, and — only if you opt in — send you new collection announcements. We do not sell your personal data.

Sharing

Data is shared only with services required to run the store: payment processors, delivery partners, and communication providers, each bound by their own privacy obligations.

Your rights

You may request a copy or deletion of your personal data at any time by contacting us. Marketing emails include an unsubscribe link.

Cookies

We use cookies required for cart and checkout to function, plus analytics cookies to improve the store.